InfoTech has worked with Utilities with millions of customers and billions of dollars of revenue and understands the unique needs of this important segment. Utilities are not just business enterprises but are often the businesses most critical to citizens’ welfare. InfoTech ensures that its work with utilities ends up focusing them around the consumer while generating superior operational efficiencies.
We work with utilities not just for automation and standardization of critical back office functions but can integrate processes and bring visibility and automation all the way to the consumer with meter information, billing and payment history as well as sophisticated customer relationship management.
Whether your business goals are improved plant and grid operations or lower maintenance costs, deep insights into customer behavior or faster meter reading to payment cycle; whether you wish to automate a key critical component or enable an entire smart grid InfoTech can help you get there.