20 Apr InfoTech deploys the only Temenos T24 upgrade in Pakistan, at BAFL

Bank Alfalah Limited (BAFL) is one of the largest private banks in Pakistan that has an international presence in the Middle East and South East Asia. In 2006 BAFL acquired Temenos T24 which has been consistently ranked as one of the best-selling core banking software platform worldwide for the past 14 years. However, the version being used at the Bank was unable to keep pace with the bank’s dynamic growth affecting performance and limits on functionality. BAFL decided to upgrade their Core Banking Infrastructure to improve their customer service, support revenue and profitability initiatives and extend their leadership as a Top 5 Pakistani bank.

After mapping the strategic business requirements of the client, InfoTech consultants made a phase wise cross technology plan with those requirements at the center. First they created a world class cloud ready computing and storage layer based on IBM Power servers. They then implemented major architectural restructuring and process control to upgrade the T24 to the current release.  This was done using a complete modular service-oriented architecture so that BAFL could work on the required functionality alongside the needs of their multiple business lines and initiatives. Phase I of this T24 upgrade project was recently and successfully deployed and after the ‘go-live’, BAFL reported resolved issues, improvement in system performance because of the major architectural change, technology enhancement and new functionalities availability as per global banking best practices.

This is the only T24 upgrade in Pakistan, and the first ever upgrade to Release 13 in the Region.  InfoTech is the only Systems Integrator in the entire region to have achieved this feat so far.