InfoTech’s adherence to quality management within IT to support business processes essentially requires a clear collaboration between system architects, technical implementers and end users. InfoTech's features for conducting Business Process Validation (BPV) provide a comprehensive set for evaluating and understanding complex business workflows across multiple technologies. At the same time the maintenance of test awareness of the larger workflow, while providing visibility into every detailed entity of the business process, providing insights and cause analysis of functional and performance issues before and after rollout of every new functionality.